Member Services Department
1-410-779-9369 or 1-800-730-8530; TTY 711
Monday - Friday | 8:00 AM - 5:00 PM
[email protected]

After hours, listen to our voicemail for information on how to access Urgent or Emergency Care for members.

You will also hear information on how to access our 24/7 Nurse Advice Line, Pharmacy Benefits, Vision Care, Dental Care, Behavioral Health Care, Substance Abuse and ask questions about a Prior Authorization or Utilization Management matters.

Feel free to leave a secured voicemail or email us at [email protected]. 
Voicemail messages and emails are returned the next business day.

Provider Services Department
1-410-779-9359 or 1-800-730-8543
Monday - Friday | 8:00 AM - 5:00 PM
[email protected]