Appointment Scheduling Requirements

Type of Appointment Standard Access Requirement
Initial Appointment Within 90 Days
New enrollee (high risk) Within 15 Days of receipt of HRA (Health Risk Assessment)
Family Planning Services and Initial assessments of pregnant and post-partum women Within 10 Days
Well Child Within 30 Days
Initial Newborn Visit Within 3-5 Days of Discharge
Routine/Symptomatic Within 7 Days
Preventive Care Within 30 Days
Dental, Optometry, Lab and X-ray appointments Within 30 Days
Dental, Optometry, Lab and X-ray appointments (Urgent) Within 48 Hours
Urgent Visit Within Same Day
Emergency Immediately